Shipping Policy

Last Updated: August 23, 2026

Thank you for shopping with Mode Street™. We are committed to providing a smooth and reliable shipping experience for all customers. Please review the information below regarding order processing, shipping timelines, delivery expectations, and international orders.

1. Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays) after your order is placed.

During processing, we:

  • Verify order details
  • Prepare items for shipment
  • Coordinate fulfillment with our shipping partners
  • Prepare tracking information

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

2. Shipping & Delivery Times

We offer standard shipping for all orders.

United States

  • Processing Time: 1-3 business days
  • Delivery Time: 5-7 business days
  • Total Estimated Delivery Time: 6-10 business days

Canada

  • Processing Time: 1-3 business days
  • Delivery Time: 7-14 business days
  • Total Estimated Delivery Time: 8-17 business days

United Kingdom

  • Processing Time: 1-3 business days
  • Delivery Time: 7-14 business days
  • Total Estimated Delivery Time: 8-17 business days

Australia & New Zealand

  • Processing Time: 1-3 business days
  • Delivery Time: 10-20 business days
  • Total Estimated Delivery Time: 11-23 business days

Please note that shipping time estimates are not guaranteed and may vary based on carrier performance, customs processing, weather conditions, holidays, and other factors outside our control.

3. Order Tracking

All orders include tracking information.

Once your order ships, you will receive a tracking number by email so you can monitor your shipment's progress from dispatch through delivery.

Tracking updates are provided directly by the shipping carrier.

4. Shipping Costs

Shipping rates are calculated at checkout based on factors including:

  • Destination
  • Product weight and dimensions
  • Fulfillment location
  • Shipping method selected (if applicable)

All applicable shipping charges will be displayed before you complete your purchase.

Free shipping promotions, minimum purchase requirements, and shipping rates may vary by market and destination.

5. Shipping Delays

Although we work closely with our fulfillment partners and carriers, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier transportation delays
  • High shipping volumes
  • Customs inspections and processing
  • Public holidays
  • Supply chain disruptions

If your shipment experiences an unusual delay, please contact us and we will gladly assist you.

6. Lost or Delayed Packages

If your package appears delayed, lost, or has stopped moving in transit, please contact us at:

Email: support@modestreet.shop

We will:

  • Assist with carrier communication
  • Investigate shipment status
  • Help pursue a resolution
  • Provide replacement support when appropriate and applicable

While shipments are handled by third-party carriers after dispatch, we remain committed to assisting our customers throughout the delivery process.

7. Order Changes & Cancellations

Orders may be modified or canceled only while they remain in processing.

Once fulfillment has begun or the order has been shipped, we may not be able to modify, cancel, or reroute the order.

If you need to make changes, please contact us as soon as possible after placing your order.

8. Customs, Duties & Taxes (International Orders)

International orders may be subject to import duties, taxes, VAT, GST, customs fees, or other charges imposed by the destination country.

These charges are determined by local government agencies and customs authorities and are not included in product prices or shipping charges unless otherwise stated during checkout.

Customers are solely responsible for any customs duties, taxes, VAT, GST, import fees, brokerage fees, or other governmental charges assessed on their order.

Mode Street™ is unable to estimate or control these charges, as they vary by country and local regulations.

9. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Mode Street™ is not responsible for delays, failed deliveries, or additional shipping costs resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Undeliverable addresses provided by the customer

If you notice an address error after placing your order, please contact us immediately.

10. Our Responsibility

Mode Street™ is responsible for ensuring orders are properly processed and submitted for fulfillment.

After an order has been shipped, delivery is managed by the shipping carrier. However, we remain available to support customers with shipping-related questions and concerns throughout the shipping process.

11. Contact Information

If you have any questions regarding shipping, delivery, or tracking, please contact us:

Mode Street™ Customer Support

 support@modestreet.shop

Response Time: 24-48 business hours